HuAI support

Last updated: 9 November 2026

1. Contact

Email subbu@huai.live. Write from the email on your HuAI account or include your account handle so we can find your account. For anything about a payment, include the date and amount. Never send passwords, API keys or card numbers.

Postal address: Subbu Rampalli, 319, Sathi Apartments, Moregaon Talav, Nalasopara East, Mumbai 401209, India.

2. Common questions

Sign-in. Sign in through the sign-in page. If sign-in fails, try again, then email us from your account address.

Download my data. Email subbu@huai.live to ask for a copy of your data. We provide an export file; the file is kept for 7 days and the download link works for 24 hours. Each section of an export is limited to 200 records.

Delete my account. Email subbu@huai.live from the email on your account and ask us to delete your account. Deletion runs after a 7-day grace period and you can cancel before it starts. Some records are kept: see the privacy policy. If you own an organisation with other members, transfer ownership first.

Connect or remove an AI provider key. To connect or remove a provider key, email subbu@huai.live. Never send the key itself - we do not need it. Disconnecting a key deletes the stored secret. The provider bills you directly.

Contests. Each contest page shows its rules and format. To report a problem with a contest or content, email us with the contest link.

Rewards. Rewards shown in this release are TESTNET rewards on a test network.

Cancellations and refunds. See cancellations and refunds.

3. Report abuse or a security problem

Email subbu@huai.live with what you found and a link. Please do not access other people's data or disrupt the service while testing.

4. Complaints and grievances

Email subbu@huai.live. The privacy policy explains how privacy requests and grievances are handled.