HuAI cancellations and refunds

Last updated: 9 November 2026

Contact: subbu@huai.live. Please write from the email on your account or give your account handle. Do not send card numbers, passwords or API keys.

1. Cancelling your account

You can stop using HuAI at any time. To delete your account, email subbu@huai.live from the email on your account. Deletion runs after a 7-day grace period and you can cancel it before it starts. Deleting your account does not by itself create a refund.

2. Paid features

If HuAI offers paid features, the prices and the cancellation and refund terms that apply to them will be published on this page before they apply.

3. Contest cancellations

A contest's rules say when its creator can cancel, reschedule or void it. HuAI may also cancel or void a contest or entry for technical failure, abuse or legal reasons.

Prizes and rewards pledged by a contest creator or sponsor are set by that person; HuAI is not a party to a pledge unless it says so in writing. Rewards shown in this release are TESTNET rewards on a test network.

4. Charges outside HuAI

If you connect your own AI provider key, the provider bills you directly. HuAI cannot refund provider charges. You can disconnect a key at any time from your account.

5. Your rights

Nothing on this page excludes rights or remedies that cannot lawfully be excluded.

6. Contact and complaints

Email subbu@huai.live with your account handle. For anything about a payment, include the date and the amount.